Privacy Policy

1. Introduction

This Privacy Policy explains what information ClubsZone (the "Site", "we", "us") collects when you use clubs.zone, how it is used, and the choices you have. By creating an account or otherwise using the Site, you agree to the practices described here. This policy should be read alongside our Terms of Service.

ClubsZone is a community platform for EA FC Pro Clubs. We are not affiliated with, endorsed by, or sponsored by Electronic Arts, EA Sports, or Discord Inc. We only collect what we need to make the Site's features work.

2. Information We Collect

To provide our features, the Site stores a limited amount of data, including:

• •Account & login — your Discord user ID, username and avatar, obtained via Discord OAuth when you sign in.
• •Linked game data — the EA player and club identifiers you choose to link, along with the public Pro Clubs statistics fetched for them.
• •Profile & community content — registered player profiles, club registrations, recruitment posts, transfer and valuation history, and messages or notes you submit through the Site.
• •Franchise League & Ballon d'Or records — virtual wallets, contracts, loans, offers, ledger entries, votes, and activity history tied to your account within a community.
• •Billing information — if you purchase a Player, Manager or Host subscription, our payment processor Creem collects and processes your payment details on our behalf; we never see or store your card number.
• •Operational data — session cookies, basic request logs, and command usage used to operate, debug, and protect the Site.
• •Advertising data — Google may collect cookies or identifiers, IP address, device and browser information, and the URL of the page being viewed when ads are displayed.

We do not request access to your Discord private messages, and we do not collect message content beyond what you submit directly to the Site or its Discord bot.

3. How We Use Information

We use the information described above to:

• •Operate and provide the Site's features, such as club registration, tournaments, drafts, the free-agent market, and the Franchise League economy.
• •Authenticate you and keep you signed in via your session cookie.
• •Process and manage your Player, Manager or Host subscription, including granting the entitlements it unlocks.
• •Deliver notifications to the Discord channels a server admin has configured.
• •Maintain the integrity of competitions, valuations, and the virtual economy.
• •Diagnose problems, prevent abuse, and improve the reliability of the Site.

We do not sell personal data. We do not give Google or advertisers your Discord ID, profile content, or linked EA identifiers. Ads are served by Google on eligible public pages only, never admin, account, checkout, or voting pages.

4. Cookies & Similar Technologies

We use essential cookies discord_session (httpOnly, seven days) for authentication and cz_session (seven days) as a sign-in UI hint. Vercel Web Analytics and Speed Insights use cookieless, aggregated measurements. Google AdSense may use advertising cookies on pages that show ads. Personalised, non-personalised, and limited ads may be served depending on your settings and applicable requirements.

5. Advertising

Third-party vendors, including Google, use cookies to serve ads based on prior visits to this or other websites. Google may use advertising cookies and identifiers to measure and personalise ads. In the EEA, UK, and Switzerland, advertising cookies are set only according to your choice in Google's consent message.

You can change or withdraw your choice at any time with the Privacy choices control below. You can also manage Google advertising preferences or use industry opt-out pages.

• Google advertising technologies
• How Google uses information from sites and apps
• Google My Ad Center
• Digital Advertising Alliance choices
• Your Online Choices (Europe)

6. Third-Party Services

The Site relies on Discord (authentication and notifications), the EA Sports Pro Clubs API (public player and club statistics), Creem (payments), Google (AdSense advertising), Vercel (hosting, Web Analytics, and Speed Insights), and our database providers.

Your use of Discord is governed by Discord's own Privacy Policy, and payments are subject to Creem's own privacy and payment terms. Public statistics retrieved from EA are subject to EA's terms. We are not responsible for the privacy practices of these third parties.

7. Data Storage & Retention

Your data is stored on secure, access-controlled infrastructure operated by our hosting and database providers. We retain data for as long as it is needed to provide the Site's features — for example, while your profile remains active or while a competition is ongoing.

Billing records are retained as required for accounting and legal purposes even after a subscription is cancelled. You may request deletion of other data at any time (see below).

8. Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices & Rights

You have control over your data. You may:

• •Unlink your EA player or club, or edit your profile, at any time from your account settings.
• •Cancel a Player, Manager or Host subscription at any time via the billing portal (linked from the Premium page and your payment confirmation email) — you keep access until the end of the paid period.
• •Request a copy of the data we hold about you, or request its deletion, by contacting us.
• •Change or withdraw your advertising consent at any time using Privacy choices. Where the law requires it, we rely on consent for advertising cookies.

Some records, such as historical competition results, may be retained in anonymised or aggregated form to preserve the integrity of past events.

10. Content Moderation

User-submitted content may be screened automatically, reported by other users, and reviewed by administrators. We may hide content or restrict ads while a report is reviewed, and may remove content that violates our Terms.

11. Children's Privacy

The Site is not intended for users under the age of 13, or the minimum age required to use Discord in your country, whichever is higher. We do not knowingly collect data from anyone below that age. If you believe a child has provided us with data, please contact us so we can remove it.

12. Discord Bot

ClubsZone also offers a companion Discord bot. Its data handling is covered in a dedicated policy — see our Bot Privacy Policy for full detail on what the bot collects and how it's used inside your Discord server.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may also be announced in our community Discord. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.

14. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us by email at support@clubs.zone or through our community Discord server.